Frequently Asked Questions

Everything you need to know about your Guinness Webstore experience.

How long does shipping typically take?

Standard shipping usually takes 3-5 business days within the continental US, while international orders may take 7-14 business days depending on the destination.

What is your return policy?

We offer a 30-day return window for all unused and unopened items. Please ensure the original packaging is intact to receive a full refund.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times are calculated at checkout based on your specific location.

How can I track my order?

Once your order has shipped, you will receive an email containing a tracking number and a link to monitor your package's progress.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.

Are your products covered by a warranty?

Yes, all our products come with a standard one-year manufacturer's warranty that covers any defects in materials or workmanship.